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Hints & Tips
What happens if I forgot my password?
To receive a new password, please click on the "Login" link at the top right corner of the screen and afterwards select the link "Password Forgotten" from the submenu. Please enter the email address you registered with and click on the button "Send". We will send you an email containing your user name and a new password to the email address that you provided as part of your account information.
How can I change my password?
Please log in to the website of the respective Beilstein Journal or in the Beilstein Publishing System. After choosing "My Journal" from the main menu, select the link "Change Password".
What browsers are supported?
Our website has been designed to support a variety of web browsers in different versions. We are compatible on PC, Macintosh and Linux computers.
Do I need cookies enabled in my browser?
Why does the system sometimes log me out when using the browser's "Back" button.
In general, it should be avoided to move to preceding pages within the Beilstein Publishing System by using the browser "Back" button, because this can lead to synchronization problems with your session on the server. Instead, the web site provides buttons labeled "Back" and "Previous" on certain pages to facilitate the navigation.
Is this website optimized for a particular screen resolution?
We recommend a screen resolution of at least 1024 x 768 for an optimal browsing experience on our website.
Why are special characters in the downloaded references of an article not displayed correctly in my reference manager program?
The problem can be avoided if the file is first saved to your local drive and then imported into your particular reference manager program. For example, this can be done with Endnote by selecting the "Import..." option from the "File" menu. A dialogue box opens that allows the selection of a "Text Translation"; just choose Unicode (UTF-8) here and special characters are imported correctly.
I am using Microsoft Windows. When I make a submission and copy & paste Greek characters to the text fields (e.g. abstract, title, cover letter), they appear as normal Roman characters.
If you copy & paste the text from versions older than Microsoft Word 2003, some special characters like Greek letters may appear as Roman letters. To solve this problem, please use the corresponding control (Ω symbol) in the horizontal toolbar above the text entry field. If no toolbar is given, please use the Character Map program which is installed on your Windows PC. Simply, click on Start > Run and type the command "charmap" into the window that opens. The Character Map program enables you to select the characters you want from the font "Arial" or "Times New Roman" and copy & paste them correctly into the text fields.
Why are special characters (such as alpha and beta) in the email alerts for an article not displayed correctly in my web browser?
You need to make sure the correct character encoding is specified: this can be set in the options of most browsers and should be set to UTF-8. However, some email service providers do not handle the extra characters at the moment, so occasionally there is nothing that can be done.